The leadership styles and behaviors of supervisors preferred by pharmaceutical sales professionals during periods of varied sales performance were explored in this qualitative study. A phenomenological approach was used to address the gap in research on how the leadership styles of the supervisors of pharmaceutical salespeople affect the…

Organizations around the globe are struggling to engage and retain employees. Moreover, higher education institutions across the United States face challenges in the quest for student recruitment and retention strategies. A university in the Southeastern portion of the United States ("the University") has experienced a decline in student…

The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

The pandemic and post pandemic job market showed the importance of online professional training for employees to improve professional skills necessary to acquire skills to adapt to the new environment and get promoted in their current professions, while contributing to organizations' success. The present dissertation study utilized the Unified…

Quantitative research on education and training attainment involving wage data using "Human Capital" theoretical constructs provides insights based on monetary returns. However, similarly determining quantifiable values for the education and training attainment of individual governmental organization employees relative to their…

Pandemics have reshaped societies and paved ways for advances in sciences, political systems, technology, medicine, and the economy. However, researchers have not explored how human resources (HR) function changes due to a pandemic in higher education institutions (HEIs) and how managing it contributes to employee performance and employee…

Current studies in education and leadership discuss the changing and increasingly complex nature of the principalship in public education as well as how these leaders are key to school success. Therefore, principals must be well prepared and supported to optimally perform. Principals' wellbeing is suffering at increasingly high rates due to the…

In an organizational context, leadership communicates the vision and mission, develops the strategic plan, and inspires the followers to use their best talents and skills to fulfil the goals aligned with the organizational strategic plan. The study's primary focus was to investigate the effects of leadership in the telecommunication industry,…

This multiple site case study explored staffing in student affairs divisions and the experiences of practitioners. This research study used Creamer and Winston's (2002) Integrated Model of Staffing Practices to structure the case study and analyze the data. A systematic approach to staffing is necessary to provide student affairs staff the…

Some educational organizations still use traditional talent development methods that do not correspond to the preferences of millennial employees. Identifying the influence of mentoring on job performance among individual employees of the millennial generation may be especially useful as this generational cohort is the largest in the workforce.…

This study examined the perceived quality of training (independent variable), job performance (independent variable) in relationship with job satisfaction (dependent variable). The study participants were healthcare workers of nursing homes and long-term care facilities. All participants utilized the Job Satisfaction survey. Interviews were also…

The purpose of this study was to explore the perceptions of employees regarding changes in their workplace experience following the implementation of an electronic performance monitoring (EPM) system. The study's conceptual framework utilized Burke and Litwin's (1992) model of organizational change and Bandura's (1986) social cognitive theory to…

The purpose of this quantitative correlational study was to determine if, and to what extent, a relationship existed between teachers' perceptions of their evaluator's instructional leadership and the teachers' evaluation scores at the middle and high school levels in one Florida school district. Ozcan's theory of teacher motivation states that…

This study built and expanded on previous school leadership research by exploring the middle school teachers' perceptions of effective leadership behaviors. Semi-structured interviews comprised of schoolteachers working in Florida's Marion County public middle school grades six to eight were examined using a qualitative analysis. Results suggested…