Presents 10 rules for effectively using graphs as performance improvement tools. Pie charts, bar graphs, cumulative graphs, and scatter diagrams are discussed, and a case study illustrates how setting goals and using graphs for feedback on performance can be effective. (LRW)

Describes an operations audit as a means of reporting the effect of such interventions as training programs on organizational productivity; discusses the value of an accurate mission statement; describes an audit conducted to learn effects of management training programs at Lutheran General; and reviews steps and measurement techniques of…

Today's workforce comprises distinct generational cohorts-Veterans, Baby Boomers, Gen-Xers, and Millennials. "Generations at School" provides educators with the knowledge and tools to create and sustain true collaboration, teamwork, and consensus. Suzette Lovely and Austin G. Buffum introduce the traits and tipping points of these diverse age…

Designed for those who are concerned with gathering job performance information, this manual presents methodology and techniques used to analyze jobs and to record the analysis. Chapter 1, an introduction, discusses briefly the uses of job analyses in trade and technical course construction and instructional materials development, in career…

Describes strategies for improving performance appraisal systems and examines common features of appraisal systems in large companies. Highlights include rating scales; ranking; forced distributions; tying performance appraisal to strategic business goals; frequency of reviews; development plans versus evaluation only; and group review meetings.…

Describes a five-step approach to performance management which includes (1) redefining tasks; (2) identifying skills; (3) determining what development tools are necessary; (4) prioritizing skills development; and (5) developing an action plan. Presents a hiring model that includes job analysis, job description, selection, goal setting, evaluation,…

Because of increased competition and a need for retaining and retraining valued employee in a shrinking industrial labor pool, there is a growing need for presentation skills training. Analysis of theories of adult learning, training styles, training formats, and practical experience in the field suggests that the most effective training format…

Presents eight noninstructional strategies for improving employees' performance in any organization. These alternatives to instruction include job redesign and reassignment, recruitment, organizational development, facilities and tool redesign, incentive and feedback systems, and provision of a strong rationale for the desired performance so…

This booklet is one in a series that has been written for the general reader who wants to understand important trends in vocational education and training in Australia. Its focus is competency-based training and assessment. The booklet starts with the specific working environment of a blackjack dealer in a casino and explores the meaning of…

In response to the issues of global competition, the aging workforce, and the rapid rate of technological innovation and how today's professionals must meet these challenges, an examination is made of the key developmental approaches to maintaining and enhancing the knowledge and skills of midcareer and senior-level professionals. Twenty-one…

Discussion of job satisfaction and the level of job performance focuses on the effect of automation on job satisfaction among reference librarians. The influence of stress is discussed, a job strain model is explained, and examples of how to design a job to reduce the stress caused by automation are given. (12 references) (LRW)

Represents a rethinking about professional staff who exhibit characteristics of being burnt out and offers an unusual approach to their renewal. The approach described requires that supervisors, administrators, or staff developes recognize that low self-esteem is at the core of the burned-out behaviors. (GLR)

Discusses health concerns associated with the use of video display terminals (VDT) and provides guidelines to enhance the performance of VDT users. Health issues addressed include radiation, musculoskeletal, psychological, and visual concerns. Guidelines for a well-designed VDT environment are also presented, including hardware considerations,…

This paper is a product of Project COMPETE, a service demonstration project undertaken for the purpose developing and validating a model and training sequence that applies the results of previous research and exemplary practices to improved transition services for moderately, severely, and profoundly retarded youth. The paper presents a set of…

Discusses the information on academic library practices provided in student employment manuals. Highlights include the mission statement, expectations of employment, enrollment and eligibility requirements, employment eligibility verification, application form, the hiring process, program policies, release of employment verification information;…