Purpose: The purpose of this paper is to provide a detailed, theoretical underpinning for the training and performance improvement method: performance template (P-T). The efficacy of P-T, with limitations, has been demonstrated in this journal and in others. However, the theoretical bases of the P-T approach had not been well-developed. The other…

Purpose: This paper aims to examine the moderating role of cultural similarity between leaders and followers on leadership training effectiveness in terms of followers' fairness perception and organizational citizenship behavior. Design/methodology/approach: A quasi-experiment was conducted with 40 managers from international corporations as the…

Purpose: This paper's objective is to test the main effect of negotiation training-level on acquiring negotiation skills. Training level refers to the time a trainee spends in a negotiation training course receiving the standard style and methods of training. Negotiation skills are manifested through trainees' performance after receiving training.…

Purpose: The purpose of this paper is to analyze critically the most important methods that are used in the evaluation of human resource development (HRD). Design/methodology/approach: The approach is to ask two questions: What are the methods available to define the impact of HRD in the economy? How can we evaluate the evaluations that have been…

Purpose: The paper investigates personal and environmental factors providing for the efficiency of line managers' activity and contributing to their professional and career advancement. The paper studies the prognostic value of the assessment of personal and environmental factors providing for the efficiency of line managers' activity according to…

Purpose: There are three purposes to this article: first, to offer a training approach to employee learning and performance improvement that makes use of a step-by-step process of skill/knowledge creation. The process offers follow-up opportunities for skill maintenance and improvement; second, to explain the conceptual bases of the approach; and…

Purpose: This study aims to explore the simultaneous impact of employees participation in non-technical training, technical training, and coaching on subsequent job performance, job involvement, and job satisfaction. Design/methodology/approach: The present study was based on a sample of German call center employees and on a longitudinal,…

Provides two meanings for the term "competency." One refers to the outputs or results of training, that is, competent performance. The other refers to the inputs, or underlying attributes, required of a person to achieve competent performance. Includes a typology to show that the term has several meanings depending on the context. (JOW)

Survey responses from 742 of 1,670 Dutch workers validated the following dimensions of critically reflective work behavior: learning from mistakes, vision sharing, challenging group-think, asking for feedback, experimentation, knowledge sharing, and awareness of employability. Individual self-efficacy had more impact than job/organizational…

The author presents a training program for supervisors designed to improve an organization's performance appraisal system. Legal issues surrounding performance appraisal are discussed. Course topics include (1) definition and purpose of performance appraisal, (2) how appraisals can improve performance, (3) negative reactions and how to overcome…

The Pygmalion effect--or self-fulfilling prophecies--has not been supported in educational research but it has in training and workplace-learning studies. Implications for workplace-learning design, trainee self-esteem, and trainer behaviors can be derived from these research findings. (SK)

The authors describe a method for assessing job task performance without bias. The method is applicable to both product and procedure evaluation and features use of checklists. They discuss checklist validation, pilot testing, and revision. (CH)

The author defines job analysis and discusses applications of this process in human resource development. Various techniques of job analysis are reported. The author presents a 12-item job analysis schedule used to report job information obtained through observations and interviews. (Author/CH)

A longitudinal evaluation measured the effects of neurolinguistic programming (NLP) on 67 hospitality worker immediately before and after and 6 weeks and 6 months after training. Positive increases in interpersonal communication appeared after 6 weeks, leveling off or declining after 6 months. Self-efficacy, self-esteem, and adaptive selling…

A deficiency approach to training is inadequate. A proactive approach views training as deliberate organizational strategy that involves organizational scanning, focus/data collection, data interpretation, and action. This action research method anticipates future trends and prepares people for the challenges. (SK)