Typically the human performance technology (HPT) process is regarded as a tool for use when analyzing performance gaps in functional or larger organizational units. This case study demonstrates the application of the HPT process in a one-to-one relationship between a manager and a direct report. Specifically, the process is used to analyze the…

This article seeks to nuance arguments about the impact of broad policy technologies of auditing processes upon teachers' practices by providing empirical evidence of the effects of such processes, in context. Specifically, the article draws upon a cross section of teachers' accounts of schooling practices in a specialist, academically oriented…

The purpose of this study was to describe the experiences of superintendents with business backgrounds and who lack teaching experience. There is a shortage of qualified superintendent candidates in K-12 school districts. As a result, some school boards are hiring nontraditional superintendents. This qualitative case study is important because it…

Those involved in training know that creating instructional materials can become a tedious, repetitive process. They also know that business conditions often require training interventions to be delivered in ways that are not ideally structured or timed. This article examines the notion that learning objects can be reused and adapted for…

Provides a case study of human performance technology (HPT) that illustrates how adaptations from other cultures can be successful. Discusses mission statements; desired employee performance; cause analysis; improvement review; overview of the complete business process by management; and objective and subjective evaluations. (LRW)

Examines the measurement system established at Mississauga Transit as an example of an organization that has utilized measurement information for performance improvement purposes by establishing formalized feedback mechanisms aligned with divisional strategic goals. Describes a framework that facilitated the interpretation and use of data by…

Quality is fast becoming a policy priority in states and localities around the country. As a result, formal and informal networks of youth organizations are seeking and developing strategies to help them assess and improve performance. This report takes a close look at efforts underway in three networks and provides a preliminary framework for…

As organizations respond to competitive environments and strive to enhance performance, knowledge management (KM) has increasingly become a strategic activity. A KM strategy entails consciously helping people share and put knowledge into action. A key challenge is how to develop and implement KM solutions that provide performance support to…

These proceedings begin with the schedule, conference committee membership lists, and detailed agenda of the 1998 conference of the Academy of Human Resource Development, which explored the relationship between learning and performance. Presented next are papers grouped by the conference's 35 symposium topics, which are as follows: university…