Explains performance-centered learning (PCL), an approach to optimize support for performance on the job by making corporate assets available to knowledge workers so they can solve actual problems. Illustrates PCL with a Web site that provides just-in-time learning, collaboration, and performance support tools to improve performance at the…

The transformation from an industrial society to a postmodern knowledge society has given rise to a new set of values that are manifesting to varying degrees in modern organisations. Besides quality orientation, these include focus on teamwork and cooperation, democratisation of the workplace, fairness and equity in labour relations, and a respect…

Influenced by generative and intentional learning environment strategies and tools, a World Wide Web-based tool has been developed to empower learners to build their own Web-based Performance Support System (WPSS) to support learning, professional development, and performance within a domain. Enabling learners to develop their own WPSS…