Purpose: Drawing on the job demands-resources (JD-R) model, the authors examine how working in the hybrid workplace model (telework and flexible work) affects job performance via the intervening role of work engagement. Design/methodology/approach: The authors adopted a quantitative approach and collected data from 277 employees working in…

Purpose: The primary purpose of this paper is to identify for practitioners and readers of this journal several interventions represented in empirical research that have shown promise with regard to the stimulation and/or reinforcement of employee work engagement. The aim is to identify a range of interventions that managers, supervisors or…

The problem addressed in this research is call center phone employees are subject to disciplinary action up to and including termination of employment based on their performance when they are all trained using the same training class using the same training method. Call centers have been a revenue generating department for many organizations.…

Quantitative research on education and training attainment involving wage data using "Human Capital" theoretical constructs provides insights based on monetary returns. However, similarly determining quantifiable values for the education and training attainment of individual governmental organization employees relative to their…

Purpose: Thriving at work can affect eustress and distress differently, so the main purpose of this study is to determine the impact of thriving at work on stress and to extend the existing literature on stress by examining the mediating mechanism of career growth, which is one of the functions of human resource development, in the relationship…

Although research on team performance-prove goal orientation (TPPGO) has flourished, there remains a scarcity of studies investigating its impact on individual performance. Drawing upon transactional stress theory, our study aims to explore the dual nature of the influence exerted by TPPGO on employee creative performance. Employing a multi-level…

Purpose: This study aims to test and analyze the effect of continuous commitment, task complexity, competence and personal value on employee performance millennial intervening job satisfaction. Design/methodology/approach: This research method is quantitative with a sequential explanatory design, then data collection through a questionnaire, with…

Despite stakeholders' desire for organizations to participate in corporate social responsibility (CSR) activities, some organizations do not invest in CSR due to uncertainty around the value it provides to performance. This research investigates the effect size of the relationship between CSR and performance via a meta-analysis of 17 articles. A…

Pandemics have reshaped societies and paved ways for advances in sciences, political systems, technology, medicine, and the economy. However, researchers have not explored how human resources (HR) function changes due to a pandemic in higher education institutions (HEIs) and how managing it contributes to employee performance and employee…

This study examines how middle managers support their employees' strengths use via three sequential analyses. In Study 1, an open-ended questionnaire survey of high-performing middle managers at a global manufacturer in Japan (n = 144) was conducted to collect comments on strengths use support (SUS). The grounded theory approach was used to…

In an organizational context, leadership communicates the vision and mission, develops the strategic plan, and inspires the followers to use their best talents and skills to fulfil the goals aligned with the organizational strategic plan. The study's primary focus was to investigate the effects of leadership in the telecommunication industry,…

This study focuses on the impact of managerial competencies upon employee performance within the context of managing technology incubators and science parks in Iran, Western Asia. Set during the pandemic in Iran, it contributes to management studies by exploring the mediating role of entrepreneurship and social capital. Data were collected by…

Purpose: The purpose of this study is to investigate the link between informal learning and employees' in-role performance and whether the mechanism through informal learning mediates the relationships between self-efficacy, job characteristics, trust and in-role performance. Design/methodology/approach: Based on data (n = 294) obtained from the…

Some educational organizations still use traditional talent development methods that do not correspond to the preferences of millennial employees. Identifying the influence of mentoring on job performance among individual employees of the millennial generation may be especially useful as this generational cohort is the largest in the workforce.…

Purpose: The present study primarily aims to investigate the role of the high-performance work system (HPWS) in shaping learning orientation (LO). Moreover, the study delves into the examination of affective commitment's (AC) role as a mediator. Additionally, the research extends to exploring the potential moderating impact of workplace settings,…