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Direct linkKyle-Needs, Denise A.; Lindbeck, Robin – Performance Improvement, 2011
Typically the human performance technology (HPT) process is regarded as a tool for use when analyzing performance gaps in functional or larger organizational units. This case study demonstrates the application of the HPT process in a one-to-one relationship between a manager and a direct report. Specifically, the process is used to analyze the…
Descriptors: Job Performance, Performance Technology, Employees, Administrators
Evans, Michael A. – TechTrends: Linking Research & Practice to Improve Learning, 2004
Over the past year the author has conducted user, task and context analyses as part of a larger project to develop a knowledge management (KM) system for the U.S. Navy. In this piece he shares that experience as well as point out a few of the challenges that he encountered. Ideally, this account will provide the opportunity for others to compare…
Descriptors: Performance Technology, Job Performance, Staff Development, Job Training
Benson, Angela D.; Bothra, Jashoda; Sharma, Priya – TechTrends: Linking Research & Practice to Improve Learning, 2004
Performance support systems can play an important role in corporations by managing and allowing distribution of information more easily. These systems run the gamut from simple paper job aids to sophisticated computer- and web-based software applications that support the entire corporate supply chain. According to Gery (1991), a performance…
Descriptors: Research and Development, Management Systems, Internet, Corporations
