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Clark, Ruth Colvin – Performance Improvement, 2001
Discusses use of the Internet and World Wide Web (WWW) to support human performance technology. Reviews Web sites that can be adapted to improve workplace performance, including decision support, communities of practice, online performance feedback, knowledge management, cybertours, online reference and job aids, and electronic learning.…
Descriptors: Decision Making, Feedback, Internet, Job Performance
Benson, Angela D.; Bothra, Jashoda; Sharma, Priya – TechTrends: Linking Research & Practice to Improve Learning, 2004
Performance support systems can play an important role in corporations by managing and allowing distribution of information more easily. These systems run the gamut from simple paper job aids to sophisticated computer- and web-based software applications that support the entire corporate supply chain. According to Gery (1991), a performance…
Descriptors: Research and Development, Management Systems, Internet, Corporations