Purpose: The present study seeks to examine the efficacy of different training modalities on increasing workplace learning, representatives' intent to transfer what they learned into their work, and importantly how training impacts actual work performance. These relationships are tested in the context of a Chinese division of a multinational…

Despite increasing research on the mechanisms that underlie the relation between perceived overqualification (POQ) and extra-role behaviors, the relation's affective mechanisms have been understudied. In this study, we focus on the role of job boredom among overqualified workers in order to understand two types of extra-role behaviors:…

Studied "doing" numeracy in the workplace, analyzing a transcript of a workplace incident involving numeracy as a sales consultant took an order in a motel setting. Discusses ways numerical knowledge is involved in the calculation of rooms and beds available. (SLD)

A fundamental challenge within business organizations (whether manufacturing or service, large or small) is posed by the difficulties associated with managing knowledge to integrate the long-term vision and strategic goals with daily working processes and with people. The traditional Western approach of "Management by Objectives" (MbO)…