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Direct linkWiniecki, Donald J. – Performance Improvement Quarterly, 2008
Within the fields of human performance technology (HPT), human resources management (HRM), and management in general, performance measurement is not only foundational but considered necessary at all phases in the process of HPT. In HPT in particular, there is substantial advice literature on what measurement is, why it is essential, and (at a…
Descriptors: Ethnography, Measurement Techniques, Performance Technology, Human Resources
Peer reviewedWestgaard, Odin – Performance Improvement, 1997
Describes the work of performance improvement specialists and presents a method for determining whether a particular person or position meets the job criteria. Discusses the attributes of being a heurist, or taking a holistic approach to problem solving. Lists 10 steps for a needs assessment and 30 characteristics of successful performance…
Descriptors: Employment Qualifications, Evaluation Criteria, Heuristics, Holistic Approach
