Mobile performance support systems (MPSS) are being adopted to support workplace performance across many industries and organizations as a non-formal learning solution. MPSS provides just-in-time access to assist workers in completing job tasks from anywhere with minimal help from others. A review of the literature suggests that empirical research…

Appropriate, efficient and effective staff training and development programmes have the tendency to enhance work performance in an organisation. The study analysed technical staffs' conception of training and development (T&D) and its influence on work performance in the University of Cape Coast. The mixed methods approach was used to collect…

According to the World Health Organization (WHO), schools have a unique opportunity to play a pivotal role in addressing mental health needs in their communities (Sawyer et al., 2021). The purpose of this phenomenological study was to examine the impact that the utilization of a system approach has on the success and sustainability of teacher…

Purpose: The purpose of this paper is to describe how elementary school principals adjust their leadership practice in response to Washington's new teacher evaluation policy. Design/methodology/approach: The authors conducted a modified content analysis of open-ended survey responses collected from elementary school principals in Washington State.…

This qualitative study focuses on Director and Dean experiences during equity-focused program and initiative (PI) implementations at California Community Colleges (CCCs), as these leaders face the challenge of managing faculty, staff, and budgets, while also working toward the objectives of senior leadership. Despite a reliance on middle-level…

This article provides a systematic literature review about nonprofit and for-profit organizations using "big data" to inform performance improvement initiatives. The review of literature resulted in 4 peer-reviewed articles and an additional 33 studies covering the topic for these contexts. The review found that big data and analytics…

This qualitative case study sought to examine the perceptions of school administrators about a new system of district core values, their efforts to incorporate such system into their respective schools, and the impacts of this incorporation. This phenomenon was analyzed in the context of a suburban school district located in southeast Texas. Using…

Burnout is a psychological phenomenon that is common among professions that have a high demand for empathy, such as those in the mental health field. School counselors are more at risk of feeling burnout than other professions because of numerous demands from the job, role conflict and ambiguity, large caseloads, and the amount of time spent on…

Principals, as one of the professional leaders in a school, are accountable for the quality of education in the school. This is a part of the normal job description and expectations for the person in such a post. In the South African context with a large number of underperforming schools, there is an intention to have an additional performance…

The main purpose of this study is to develop a scale intended for identifying the school administrators' nonverbal communication skills, and establish the relationship between the nonverbal communication skills of school administrators and job performance of teachers. The study was conducted in three stages. The first stage involved the creation…

This article presents findings from a study of performance management in 10 schools, five primary and five secondary. The aim was to gain a snapshot of how headteachers are interpreting and implementing the reforms to the performance and capability procedures for teachers introduced in September 2013. The findings suggest that the evaluation of…

Optimal levels of treatment fidelity, a critical moderator of intervention effectiveness, are often difficult to sustain in applied settings. It is unknown whether performance feedback, a widely researched method for increasing educators' treatment fidelity, is an evidence-based practice. The purpose of this review was to evaluate the current…

As new performance-management-related policies go from idea to implementation, policy makers and education leaders will be called upon to flesh-out what are still broad principles in many areas. This represents a significant inflection point for the teaching profession and the management of public school systems. Early decisions will determine…

To achieve the goal of attracting and retaining talented professionals in education, performance-based compensation systems (PBCS) must offer salaries that are both fair and sufficiently competitive at each point across an educator's career continuum. Although many states, especially with the support of the Teacher Incentive Fund (TIF) grants,…

The first aim of this paper is to clarify the concept "performance management" as an aspect of the Integrated Quality Management System (IQMS). The second is to report on an exploration into the experiences and perceptions of management teams in the implementation of performance management. As part of the qualitative research design, the…