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Ali, Hairuddin Mohd; Musah, Mohammed Borhandden – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments used in the study. Design/methodology/approach: A total…
Descriptors: Higher Education, Total Quality Management, Questionnaires, Factor Analysis
Nguyen, Frank – Performance Improvement Quarterly, 2009
While training has been a proven and heavily relied on intervention to impart job-enabling information to performers, its ability to have a positive effect on job performance has been demonstrated to diminish over time. One intervention that has been adopted by performance technologists to provide ongoing support is an electronic performance…
Descriptors: Intervention, Job Performance, Performance Technology, Attitudes
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Ali, Siadat Sayyed; Azizollah, Arbabisarjou; Zaman, Azhdari; Zahra, Amiri; Mohtaram, Abooeimehrizi – Higher Education Studies, 2011
This research seeks to explore the relationship between personality traits and performance among school principals. The main objective of this research is to analyze the relationship between principals' personality traits such as introversion, extroversion neuroticism and emotional stability between several performance dimensions. A descriptive…
Descriptors: Personality Traits, Principals, Extraversion Introversion, Emotional Development
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Westgaard, Odin – Performance Improvement, 1997
Describes the work of performance improvement specialists and presents a method for determining whether a particular person or position meets the job criteria. Discusses the attributes of being a heurist, or taking a holistic approach to problem solving. Lists 10 steps for a needs assessment and 30 characteristics of successful performance…
Descriptors: Employment Qualifications, Evaluation Criteria, Heuristics, Holistic Approach