Discusses measurement in human performance technology, emphasizing identifying countable behaviors and accomplishments and considering the time dimension. Topics include validation; accountability; decision making; criteria to evaluate; dangers of percentages and ratios; standards; increments or decrements in performance; learning; on-the-job…

Discusses performance management and its application at the organizational and the performer level to help manage individual employees. Topics include stakeholders' needs; linking jobs to strategic business goals; material resources; establishing performance goals; selecting employees; determining tasks; performance activities; performance…