Those involved in training know that creating instructional materials can become a tedious, repetitive process. They also know that business conditions often require training interventions to be delivered in ways that are not ideally structured or timed. This article examines the notion that learning objects can be reused and adapted for…

Describes trends affecting both knowledge workers and the performance technologists who support them. Five strategies are suggested for providing performance support: (1) address systems-level issues; (2) align performance technology efforts with technological imperatives; (3) provide information filters; (4) provide custom tools; and (5) make…

Outlines the benefits of human performance assessment and examines the reasons why testing hasn't become a general practice in organizations. Describes five steps in creating a test/assessment instrument: analysis; construction; reliability; validity; and setting standards. (AEF)

Discusses how to improve an organization's training and communications system, both philosophically and technically, and highlights activities conducive to a rewired communication system. Lists online sources on the topic and freeware packages that can be downloaded, and includes job aid forms designed to be copied and posted in the organization.…