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Nditi, Christopher – ProQuest LLC, 2010
Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…
Descriptors: Job Performance, Program Effectiveness, Social Change, Information Technology
Des Jardins, Susan; Davis, Harry, Jr. – 1995
An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…
Descriptors: Cooperation, Focus Groups, Improvement Programs, Job Performance