Purpose: To understand the unique context forming organizational learning, the current study aims to investigate the antecedents of training and development (TD) practices as an indicator of effective organizational learning from the Vietnam hospitality sector, which has not been studied rigorously. Design/methodology/approach: This study adopts a…

This paper aims at testing a conceptual model connecting variables of the internal and external work environment to ITES/BPO employee turnover. Based on the gaps identified from the literature that no single model explains in a comprehensive way as to why, people choose to leave and the lack of turnover studies on call centers located in India.…

This commentary outlines the unique features of the profession of special education, such as its emphasis on the individual; teamwork with other school-based professionals; and the influence, both tangible and intangible, on children's development. The editorial concludes that there is "just enough wonderful" each day to encourage teachers to…

This chapter introduces teachers and other education professionals to the assessment of occupational stress. It begins with a brief discussion of what occupational stress is, and overview of the consequences of prolonged stress, and a review of the common causes of teacher stress. Next, it presents methods for reducing occupational stress through…

Reports results of a survey of 800 library staff members on aspects of library work that they find stressful. The findings include sources of satisfaction and stress for all participants, and sources of stress specific to public services librarians, technical services librarians, and support staff members. (CLB)

Proposes a 12-celled typology consisting of four stress types (role-based, task-based, boundary-spanning, and conflict-mediating) and three stress sources (extra-organizational, intra-organizational, and intrapersonal). Describes in detail the nature of each cell. Suggests this typology can help synthesize the findings of studies in organization…

A study was done of individual job involvement as it affects support services in some areas of higher education. The basic research question was: Given selected personal characteristics of support services staff members and certain situational characteristics, which set of variables would most effectively account for the variations in the degree…

The most difficult part of being a school psychologist is working in a school. Demands for accountability and staff productivity from federal, state, and local funding sources can lead to a lack of flexibility in educational strategy, increased pressure to place students in special education programs, and restrictions on the role of the school…

Reviews the debate between job enrichment and social-information-processing perspectives in organizational research. Posits a dispositional approach emphasizing the individual's role. Presents longitudinal study results showing that personality measures significantly predicted job attitudes over a 50-year period and that job and life satisfaction…

Organizational climate refers to workers' perceptions that a given workplace possesses a distinctive atmosphere. Managers appreciate the behavioral implications of this concept, assuming staff performance or well-being might be improved by managing the climate. Attempts to manipulate organizational climate have generally been unsuccessful, and the…

Finds that teachers' professional efficacy is related to the environment in which they practice. Explains higher levels of efficacy in Catholic schools by organizational differences. Cites principal leadership and communal organization as essential to teacher satisfaction. Suggests fostering cooperative environments and reasonable teacher autonomy…

Offers strategies, based on six value systems, to reduce employee turnover. Maintains that understanding the value systems of people as they relate to jobs is the key to improving the selection process, and that employees should be chosen in accordance with how well their value systems match their work and work environments.

In examining the interest in adult education among persons with little formal education, researchers found a correlation existed between passivity and lack of satisfaction in the work situation and low motivation for adult education. Educational interest was related to leisure habits that already consisted of highly organized activities. (SK)

This paper describes the symptoms and ways of coping with chronic stress and briefly discusses effects of job related stress on school principals. Although stress is a normal condition, the symptoms should be identified. Under long-term stress individuals may experience six types of reactions, such as feelings of fatique and difficulty sleeping.…

Describes a study using the Job Satisfaction Inventory to survey 390 faculty from 14 Texas community colleges. Areas of greatest satisfaction included relationships with supervisors and colleagues and teaching itself. Least satisfaction occurred with professional development opportunities, time allocation, and student preparation/motivation. Notes…