As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and…

Data from three Canadian university libraries on length of service, degree of mobility, and age of professional staff suggest that the combination of middle age, long service, and immobility results in severe deficiencies of motivation, morale, and creativity. Job rotation and job enlargement are suggested as solutions. (EM)

Discussion of job satisfaction and the level of job performance focuses on the effect of automation on job satisfaction among reference librarians. The influence of stress is discussed, a job strain model is explained, and examples of how to design a job to reduce the stress caused by automation are given. (12 references) (LRW)

Describes a study that compared roles and responsibilities of academic librarians and support staff within the University of California library system. Areas of overlap between professionals and paraprofessionals and discrepancies in satisfaction with specific job attributes are identified, and the implications for setting realistic expectations…

Discusses restructuring a college library staff to provide adequate library services by employing librarian generalists who specialize in several areas of librarianship. Highlights include the professional benefits; planning for change; staff development and hiring; and specific guidelines for restructuring jobs to meet the information needs of…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…