An important aspect of work environment is job content and structure. As this case study illustrates, increased productivity, enhanced job satisfaction, substantial cost reduction, and a reduction in turnover are some of the benefits of task reorganization. (CT)

Describes the switchover from an outdated cargo warehouse using shelves and forklifts'' technology to a new semi-automatic facility with electronically controlled freight storage and retrieval, and an associated computerized documentation system. Illustrates the management of the personnel aspects in introducing technological change. (Author)

For more than 80 years, jobs in the United States have been designed by people for others. For most of these years, the experts in job design have placed the production technology above the job holder in importance. Since the 1950s, many jobs have been redesigned around new, computer-based technology. Often, the net effect has been to make those…

This book, the result of hundreds of interviews with chief executive officers and consultants, academics, economists, and government officials, relates what happened at many large American companies when corporate restructuring/downsizing began to occur during the 1980s. The book is mainly constructed from the vantage points of the many middle…

Describes the effects of the automation of cataloging processes at Pennsylvania State University. The discussion covers the reorganization of professional and paraprofessional personnel and job responsibilities, staff reactions to the changes, the impact on cataloging quality and efficiency, and patron satisfaction with the services offered. (15…

This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…