The report details ways in which work is being organized to make it more pleasant and rewarding but warns that success depends on the cooperation of workers and the general public. (Author)

Functional Job Analysis (FJA) is based on the premise that every job requires a worker to function in relation to Things, Data and People (factors) in varying degrees. A level is determined for each of the three areas for each worker function. A measure of emphasis was developed by assigning percentages to weight each factor. The level at which a…

This self-instructional unit for supervisors and managers in the British hotel and catering industry is based on the view that problems in staff recruitment and retention are directly linked to the level of job satisfaction. The document begins with an introduction and advice on how to use the unit. Five sections cover the following topics: (1)…

The attitudes and experiences of 18 vocational education and training (VET) practitioners considered to be at the leading edge of online education in technical and further education (TAFE) in South Australia were examined to determine how leading-edge VET practitioners engaged in designing, developing, and facilitating online learning understand…