Registrar's offices used to be--and in some cases still are--physical manifestations of organizational charts: upper management resides in one cloistered area, occasionally behind a locked door, connected to the rest of the staff by multiple degrees of separation. During the summer of 2013, Elon University agreed to remodel the Office of the…

Admissions transparency means that prospective domestic undergraduate students can easily find good quality admissions information that allows them to compare courses and providers and make informed study choices. In October 2016 the Higher Education Standards Panel (HESP) made recommendations to achieve greater transparency in higher education…

For today's registrar, disentangling the institutional curriculum can be a daunting task. The complex and interconnected learning that higher education institutions now strive for is highly desirable among millennial students, but even the most articulate curricula sometimes fail to represent it clearly. Whether navigating the registration system,…

The "bounce" (coined by students at Susan Leigh's last campus) refers to the amount of time students spent chasing signatures and removing often-unnecessary registration "holds" in order to attend their classes. Leigh explains that all this chaos from complex, separately housed transactional business processes has led to the…

The federal role in higher education has grown over the past two decades, and now a new administration has the opportunity to strengthen policies that support students and their colleges and universities. To help inform these decisions, the Urban Institute convened a bipartisan group of scholars and policy advisers to write a series of memos…

The federal role in higher education has grown over the past two decades, and now a new administration has the opportunity to strengthen policies that support students and their colleges and universities. To help inform these decisions, the Urban Institute convened a bipartisan group of scholars and policy advisers to write a series of memos…

There are often situations in facilities management where the daily repetition of certain tasks can seem meaningless to the employee if facilities managers are not conscientious. In this article, Joe Whitefield asks and answers the question: If your workplace morale is sagging a bit, what can be done to prop it up? To answer that question, he…

Special education teacher attrition has numerous negative impacts for students and schools. Administrators play an essential role in supporting special educators, but they seldom receive adequate preparation to provide this support effectively. The authors synthesize job characteristics theory, an area of research conducted by organizational…

This commentary describes the limitations of 40-minute class period times. The forty-minute system makes hash of the lives of teachers, especially in small schools, and about 80 percent of high schools have fewer than two hundred pupils. These small schools crowd their forty-minute periods with as many diverse and unrelated activities as possible,…

When it comes to project management, the IT department is typically its own worst enemy. When project requests are pushed through the budgeting process by different departments, it's up to IT to make them all work. The staff is required to be "heroic" to get the project load done. People get to work over weekends and postpone their vacations. The…

Librarians are the ultimate information workers, with little they can count as done at the end of the day. Staying productive and motivated when there are no finished items that you have created at day's end can be difficult. For just this reason, David Allen, author and productivity expert, has proposed an information-worker-centric theory of…

The economic crisis has caused districts throughout the United States to cut resources and limit spending, particularly with regard to staff. However, the requirements for maintaining safe, efficiently functioning schools and for remaining in compliance with state and federal regulations have not decreased; in many cases, those responsibilities…

Special education teachers, especially those that teach students with behavioral/emotional challenges, have high attrition rates stemming from stress, job dissatisfaction, and low motivation. The external factors in the school setting and job contribute to special education teachers' attrition and disengagement. A relationship between motivation…

School library media specialists have seen more fundamental changes in their jobs and in their roles within their schools than any other group of education professionals. The author started her first job as a school librarian when there were no desktop computers, and card catalogs were the order of the day. Over the course of the thirty-seven…

A return to normal after a crisis is a good thing. Who doesn't want back what once seemed lost? The problem is it usually isn't a simple task figuring out how to patch together a scaled-back training program. When the recession hit in fall 2008, trainers were asked to scale down programming and make do with fewer resources. With a recovery in full…