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Direct linkTan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
Cavaiani, Thomas P. – Journal of Information Systems Education, 2008
Students acquire an understanding of the differences between TCP and UDP (connection-oriented vs. connection-less) data transfers as they analyze network packet data collected during one of a series of labs designed for an introductory network essentials course taught at Boise State University. The learning emphasis of the lab is not on the…
Descriptors: Data Processing, Data Analysis, Instructional Effectiveness, Network Analysis
