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Ward, David; Phetteplace, Eric – Public Services Quarterly, 2012
The growth in number and kind of online reference services has resulted in both new users consulting library research services as well as new patterns of service use. Staffing in-person and virtual reference services desks adequately requires a systematic analysis of patterns of use across service points in order to successfully meet fluctuating…
Descriptors: Library Services, Reference Services, Library Research, Library Administration
Buck, Frank – Eye on Education, 2010
Meet the ever-growing organizational demands of today's changing world with the variety of tools, digital and otherwise, available to you as a teacher. In this book, organization guru Frank Buck shows you how to take expert advantage of the specific electronic and paper-based resources that will help you manage your time and stay on course as a…
Descriptors: Time Management, Electronic Equipment, Educational Resources, Textbook Content