Filing in all aspects--alphabetic, subject, numeric, geographic, and chronological--along with the organization and management of filing systems makes up the thrust of the course content in the curriculum guide. The objective is to prepare students for office occupations. Content includes course guidelines, performance objectives, learning…

This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…