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Salopek, Jennifer J. – Training and Development, 1998
In an interview, Daniel Goleman, author of "Working with Emotional Intelligence," explains how emotional intelligence outweighs cognitive ability and technical skills as a contributor to success in the workplace. (Author/JOW)
Descriptors: Adults, Affective Behavior, Cognitive Ability, Emotional Intelligence
Bassi, Laurie J.; And Others – Training and Development, 1996
Trends shaping the workplace are increased skill requirements; more educated, diverse work force; continued corporate restructuring; change in size and composition of training departments; instructional technology advances; new training delivery methods; focus on performance improvement; integrated high-performance work systems; companies becoming…
Descriptors: Employment Patterns, Employment Qualifications, Job Layoff, Job Performance