The application of information technology is ubiquitous in our work and learning, and information technology causes tremendous changes to workplace learning. This systematic review aims to summarize the roles and impacts of information technology on workplace learning. This study is guided by the following three research questions: What are the…

In vocational education and training, coaching can be used to support apprentices' ability to manage their own (further) competence development 'on the job'. This is largely requested among employees at workplaces in internationally competitive sectors of the economy which require of their workforce a great deal of flexibility and learning…

Many organizations are utilizing learning management e-learning (LMS-eLearning) systems for conducting employee professional skill advancement. To increase the likelihood of successful e-learning, management must prepare the workforce to accept the LMS-eLearning security training application. This study investigated whether anticipated ease of…

In the context of technological change and the ongoing transformation of the labour market, this paper investigates firms' employer-provided continuing training provision for employees with different skill requirements. Following human capital theory, firms invest in training when expecting higher returns than costs. From a theoretical point of…

Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…

New technologies in accounting are widely regarded as crucial to building organisational success. They have, and continue, to impact on the requisite skills for graduate and early career accounting professionals. This research focuses on how well universities, employing organisations, and professional associations are preparing early career…

Purpose: The purpose of this paper is to identify the constituent parts of learning in the manufacturing work context and understand why these parts are key in the learning of the employees. Design/methodology/approach: The data was collected from two sources: a literature review of the Information Systems literature to establish an initial…

When it comes to digital literacy, how do we know what kind of skills America's workers need for the workplace, how they can best acquire them, and what competencies or credentials can help them signal their preparedness to employers? Over the past four months, National Skills Coalition staff interviewed business, education, and workforce leaders…

This paper serves as an exploration into some of the ways in which organizations can promote, capture, share, and manage the valuable knowledge of their employees. The problem is that employees typically do not share valuable information, skills, or expertise with other employees or with the entire organization. The author uses research as well as…

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications…

Many are accustomed to the idea that we learn at school and that a college education is acquired in college classrooms. In reality, however, learning takes place in all aspects of a person's life--through military experience, raising a family, volunteering, and, perhaps most significantly, in the workplace. Learning that occurs in the workplace…

Evaluation of a government-sponsored program for promoting work-integrated learning (WIL) in information communication technology (ICT) courses offered to vocational education students is discussed in this paper. The program provided the opportunity to incorporate WIL in the curriculum which had not previously been a feature of these ICT courses.…

Purpose: A central issue in the field of workplace learning is how work-related learning can be stimulated so that a powerful learning work environment is created. This paper seeks to further enlarge understanding on this issue. Based on the demand-control-support the aim is to investigate the influence of job-characteristics on the work-related…

Corporate learning environments have undergone disruptive changes over the last 20 years due to the explosion of information technology, globalization of the workforce, and shrinking travel and training budgets. Those disruptions are accelerating with the introduction of new technologies such as social media. Potentially the most disruptive change…