Software, particularly spreadsheet software, is ubiquitous in the financial services workplace. Yet little is known about the extent to which universities should, and do, prepare graduates for this aspect of the modern workplace. We have investigated this issue through a survey of financial services employers of graduates, the results of which are…

A project created a model for literacy councils that would allow them to form working partnerships with small businesses and provide instruction based on the needs of both the employer and the employee. Fifty employers received Greater Pittsburgh Literacy Council (GPLC) program information by mail; 20 participated in a workplace survey. Three…

Instructional materials are provided for a course that covers basic concepts of physics and chemistry. Designed for use in a workplace literacy project developed by Mercer County Community College (New Jersey) and its partners, the course describes applications of these concepts to real-life situations, with an emphasis on applications of…

These analysis tools assist educators and employers in identifying the basic skill competencies required for adults with special learning needs who enter vocational training programs and/or employment. The tools also provide a system for assessment that is related to those competencies, and they assist in making appropriate accommodations in…

This two-part manual is designed to assist employers who desire to retain, promote, or retrain their limited-English-proficient (LEP) workforce to meet the challenge of training and adaptation to job restructuring. This document contains manuals for both English-as-a-Second-Language (ESL) program developers and business/industry decision makers.…

Ontario is Canada's largest provincial destination for immigrants. Language barriers, lack of recognition for foreign credentials and lack of work experience in Canada prevent many from gaining employment in their field of expertise. There is an urgent and growing need for occupation-specific language training in Ontario. Immigrants cannot apply…

To address specific workplace literacy needs within the steel fabrication sector in Manitoba, an organizational needs assessment was conducted training manuals were developed using literacy task analysis techniques. The organizational needs assessment assessed the general and workplace literacy tasks and demands of hourly workers at Dominion…

A project of Local 343 of the United Brotherhood of Carpenters and Joiners of America and the Construction Labour Relations Association (CLRA) of Manitoba documented the workplace literacy skills needed by union carpenters on job sites in Manitoba. The following techniques were used: mailed questionnaires to the carpenter members of Local 343 and…

A comprehensive assessment of the literacy proficiencies of Job Training Partnership Act (JTPA) and Employment Service/Unemployment Insurance (ES/UI) participants was conducted by the Department of Labor. The survey responses of a sample of 2,501 JTPA applicants and 3,277 ES/UI participants were scored, weighted, analyzed, and used to develop a…

The Alliance for Workforce Skills (AWS), a public/private partnership, provided adult basic skills training to employed and unemployed men and women in the Greater Hartford area. Many goals were not met, due in large part to the massive downturn in the Hartford economy. Only one of the four sponsoring corporations was still an active AWS partner…