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Bierema, Laura L. – New Directions for Adult and Continuing Education, 2008
Organizational life evokes joy, hate, anger, despair, curiosity, and esteem, yet as far as management is concerned, emotions are disruptive, dysfunctional, and derailing. In spite of managerial reluctance to embrace the emotional self as a relevant aspect of the worker, emotion makes everyone human, and organizations weigh on workers' emotional…
Descriptors: Emotional Intelligence, Mental Health, Adult Learning, Human Resources