Article describes results of a study at Northeastern University on the effects of programs for experienced business managers. (Author/MM)

Article describes results of a study by 3M Company indicating the importance of motivation in training the hard-core unemployable. (Author/MM)

Attempts to bring a practical emphasis to the subject of sales training guidance for both newer and more experienced sales trainers. Explores the potentials, procedures, and possible limitations of applying a strategic planning process within corporate sales training functions. (CT)

Article describes the changing concern from how to why for total organization development. (MM)

The traditional sales approach is "How can I get the customer to do what I want?" An alternative and more functional approach is, "How can I get myself to do what the customer wants?" (Author/MW)

Some forecasts about the conditions and requirements that trainers will face in the 1980s are discussed. As increased knowledge does not assure increased ability to perform, trainers should emphasize competency development instead of knowledge transmission. Other trends mentioned are adult learning, diversified delivery systems, and work…

Presents results of a national survey of training and development executives concerning the state of U.S. employee training. Examples of the topics covered by the survey include corporate philosophy, staffing considerations, needs assessment, training participation, program topics, methods and materials, and program evaluation. (CT)

The key ingredients in starting a new facility are the development and implementation of a training master plan. Other elements include specifically defined training objectives, trained supervisors to implement programs, and an evaluation process. A follow-up training procedure is necessary to ensure that learning continues. (SK)

Southland Corporation chose the sound-on-slide system to train employees and finds it fast, economical, and effective. (MW)

The author describes the implementation of a training program at her manufacturing-based company. She covers such program tasks as recruiting trainers, preparing new employee orientation programs, recruiting participants, and providing communication training. (CH)

Looks at how training is capturing the attention of business and legislators and why human resource development professionals need to see themselves in terms of "the big picture." Quotes are included from Congresswoman Nancy Johnson, Senator Gary Hart, Senator Ted Kennedy, and Senator Bob Packwood. (CT)

Four directors of corporate training answer the question "Should human resource development directors have a training background?" and then each presents a list of recommendations for trainers, involving such areas as internal consulting skills, business experience, sense of timing, the difference between training and teaching, and taking a…

Explains how to design training programs in which the trainer and the work group collaborate on designing a program that produces agreed-upon behavioral changes in employee performance. The modified critical incident technique is a diagnostic tool which provides information concerning the cost effectiveness of education and training programs. (CT)