In this new policy report, the fourth in a series examining the impact of human capital in the American labor market from the Educational Testing Service (ETS) Center for Research on Human Capital Education, the authors take a unique perspective on the critical link between human capital and labor market outcomes by expanding the analysis to…

Purpose: The purpose of this paper is to understand, from the child care worker's perspective, how work experience, display rules, and affectivity are related to emotional labor. It also examines the utility of separating surface acting into its two components: the hiding and faking of emotions. Design/methodology/approach: This study is based on…

For recent high school graduates, life is tough. In the past year, one in four young high school graduates was unemployed and over half were underemployed. In the past decade, recent high school graduates' wages have fallen by 12 percent to just $19,400 annually in 2011, below the poverty threshold for a family of four. The downward plight of high…

One of the challenges raised by proactive employment policies centres on redressing inequalities that are not solely of an economic nature, as others may also be added of a social and ethnic nature as well as personal, cultural and educational aspects. This article analyses the situation in which groups at risk of social exclusion find themselves…

This study surveyed experiences and characteristics of hard core unemployed black men entering a vestibule training program conducted by a large manufacturing firm; and a comparison group of "direct hires." Vestibule trainees were guaranteed an entry level job after completing several weeks of training. Turnover among direct hires was attributed…

A survey of academic librarians in New York State (n=139) regarding their attitudes toward the Internet as a reference tool creating user and nonuser profiles incorporating gender, age, experience, access, and training. Researchers examined factors contributing to successful Internet use and to nonuse and made recommendations on how to integrate…

Data pertaining to Australia's publicly funded vocational education and training (VET) sector in 1999 were reviewed. Both national-level and state/territory-level data on the following topics were reviewed: VET providers and delivery systems; student characteristics; enrollment trends; program costs and financing mechanisms; and apprentices and…