A 4-week training program for the personnel of two federally supported child day-care centers in Tucson had behavior modification of teacher aides as its objective. It was felt that by their mere presence in the classroom, the aides had an effect on the children and should thus be trained in appropriate behavior patterns and reinforcement…

The traditional sales approach is "How can I get the customer to do what I want?" An alternative and more functional approach is, "How can I get myself to do what the customer wants?" (Author/MW)

A visually-impaired 17-year-old was videotaped in a work setting before and after vocational training. The videotape was shown to 35 graduate students and student teachers, whose ratings of the student's vocational competence validated behavior changes (e.g., job task accuracy) resulting from the training as being clinically important. (Author/JDD)

Explains how to design training programs in which the trainer and the work group collaborate on designing a program that produces agreed-upon behavioral changes in employee performance. The modified critical incident technique is a diagnostic tool which provides information concerning the cost effectiveness of education and training programs. (CT)

A systematic ten-step approach to behavioral sales training is offered: (1) sales-behavior training goals, (2) cognitive maps, (3) sizing-up of skills, (4) selling techniques, (5) realistic practice, (6) feedback, (7) individual business goals, (8) plan of action, (9) review of results, and (10) research results. (MW)

This training manual is designed to instruct work supervisors and skills trainers of the hard-to-employ disadvantaged in the effective utilization of behavioral reinforcement principles for overcoming difficult, frequently encountered training problems. One of its primary focuses is how to train for job-required behavioral skills such as…

A self-management training package used in conjunction with a changing performance criterion was effective in increasing the number of steps a profoundly retarded student in a community employment setting was able to perform independently. A four-step model for teaching the severely disabled to manage their own behavior is suggested. (Author/DB)

WRITTEN FOR ATTENDANTS, VOLUNTEERS, PROFESSIONAL PEOPLE, AND PARENTS, THIS MANUAL PRESENTS PRINCIPLES AND METHODS FOR TEACHING THE MENTALLY RETARDED TO BE AS INDEPENDENT AS POSSIBLE. THE FIRST SECTION PROVIDES GENERAL INFORMATION ON THE DEVELOPMENTAL CHARACTERISTICS OF NORMAL CHILDREN AND CONTRASTS THESE WITH SOME OF THE NEEDS OF THE RETARDED.…