Purpose/Objectives: This study assessed current training methods and topics used at public school foodservice operations as well as school foodservice representatives' attitudes toward training employees with disabilities. Methods: A mixed method approach of data collection included two phases. Phase I used a more qualitative approach; interviews…

Explains what a job coach is and gives information on how a job coach prepares handicapped students to do many different kinds of work. Describes specific techniques for training job coaches to be effective in teaching adolescents and other students. (RS)

Describes a model for communication training in bargaining and negotiation skills. The model was designed for enforcement officers who collect delinquent taxes but can be adapted for clients in other public and private organizations. (PD)

The author describes the implementation of a training program at her manufacturing-based company. She covers such program tasks as recruiting trainers, preparing new employee orientation programs, recruiting participants, and providing communication training. (CH)

Counseling mothers of small children in effective growth monitoring and promotion is both an art and a science. Virtually all primary health care programs contain a Growth Monitoring and Promotion component (GMP). It is vital that supervisors and community health workers of GMP programs have a clear understanding of why communication skills are…

A significant need exists for new and expanded training programs for people who must interact with different cultures. When people experience a new cultural environment, they are likely to experience conflict between their own cultural predispositions and the values, beliefs, and opinions of the host culture. A training program, the Cultural…

Designed for use by trainers in preparing unskilled workers with minimum education (at least fourth grade reading ability) for entry as nonprofessionals in human services, this manual is organized around the core of understanding of individual and group behavior and needs and of methods of interviewing or obtaining and recording information needed…