Many companies using Statistical Process Control (SPC) in their manufacturing processes have found that, despite the training difficulties presented by the technique, the rewards of successful SPC include increased productivity, quality, and market leadership. The Ford Motor Company has developed its SPC training with interactive video, which…

The complexity of the modern workplace means that decision makers are entertaining the idea of providing employees with software applications that are designed to provide true support and on-the-job training from the employee's desktop computer. An electronic performance support system (EPSS) is the tool that can make such training a reality when…

This report describes some of the research projects encountered on a 1979 study visit which investigated the nature and availability of computer-based training (CBT) systems in the United States and Canada, particularly within industrial, occupational and military contexts. An overview of the trip itinerary includes the names of the organizations…

This report shows how new technological tools or devices are being used in adult education and training; it examines the evidence of their effectiveness and costs; and it suggests prospects for the future use of technologies. Particular attention is given to uses with displaced and employed workers needing basic skills, high school diplomas, and…

This compendium of ninety papers given at the first Programed Instruction Institute of the National Society for Programmed Instruction (NSPI) attempts to define what programed instruction is, to show what it is accomplishing right now in many fields of endeavor, and to develop a plan for its future use. The papers center on the theme of the…

This document contains the text of 37 papers presented at the international forum and conference on information Technology for Training and Education (ITTE). The conference focused attention on the contribution that information technology can make to training, retraining and education. In particular, the forum concentrated on the following: (1)…

This volume presents the text of nine keynote addresses and an abstract of one other address presented at ITTE'91, an international forum and conference on Information Technology for Training and Education (ITTE). Each address is preceded by biographical information on the speaker and followed by a brief critique by a professional in information…