The Westinghouse Hanford Company Total Quality Program includes the development of Hanford General Employee Training (HGET), an interactive video course. The commitment to total quality is developed in both new and requalifying employees by requiring them to make positive choices when confronted with real life scenarios showing violations of…

Describes several corporations' in-house produced interactive multimedia training methods that use video and CD-ROMs to simulate work activities. Reviews each training method's design, computer equipment, costs, benefits, and lessons learned. Lists 10 checkpoints for charting a successful interactive course and a sidebar presents a cost benefit…