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Gattiker, Urs E. – 1989
A model of technological training has two dimensions: level of cultural stability and employee's level of cognitive ability. Each dimension has two variables. The variables of cultural stability are (1) technological adoption and organizational adaptation and (2) structure of work and work processes. For cognitive ability, the variables are…
Descriptors: Automation, Corporate Education, Cultural Influences, Employment Qualifications
Martin, Rodney; Hayter, Roy, Ed. – 1990
This guide and reference book is designed to help those involved or training to be involved in employee relations in the hotel and catering industry. Chapter 1 attempts to define employee relations. Chapter 2 describes the institutions and parties involved in employee relations in the hotel and catering industry. The focus of chapter 3 is on…
Descriptors: Business Administration Education, Dismissal (Personnel), Employer Employee Relationship, Employment Practices