Three major types of occupational training programs in Texas were analyzed to reveal their strengths and weaknesses and the extent to which each had succeeded in resolving the dilemmas common to all forms of occupational training. These dilemmas were effectiveness and relevance, the purpose and content of training, and targeting. Firm-based…

This report describes the following components of the Nestle Workplace Literacy Project: six job task analyses, curricula for six workplace basic skills training programs, delivery of courses using these curricula, and evaluation of the process. These six job categories were targeted for training: forklift loader/checker, BB's processing systems…

A Performance Analysis for Training (PAT) Model was developed and validated for use in analyzing an organization's performance needs that can be solved with training. The PAT Model incorporated the perspectives of both theorists and practitioners on training needs assessment. Three training needs assessment experts evaluated its content and face…

A study examined training and staff development initiatives in Australian industrial and commercial organizations. It was carried out using a questionnaire and structured interview technique with 24 organizations. Larger organizations had their own facilities and trained in-house whereas smaller organizations made more use of Technical and Further…

Mass production, introduced into the factories of the United States in the early 1900s, required workers who were trained to be cooperative, loyal to the company, and possessed specific job skills to operate the machinery. To produce these workers, American corporations turned away from the educational programs of the public schools, and began to…

Describes a method to elicit data about the results of a personnel training program so that quality improvements can be made by having trainees' supervisors evaluate the training impact on the job. Also describes cases in different organizations where this approach was used to determine program weaknesses and strengths. (MF)

Nine European Community Member States (Belgium, Germany, France, Greece, Ireland, Luxembourg, Portugal, Spain, and United Kingdom) conducted national studies that involved case studies of quality assurance in continuing education. Analysis of findings indicated that many firms regarded continuing training as a central instrument for achieving…

Evaluation of the role of structured on-site training (SOST) in the Employment Training Panel's (ETP's) training program involved 10 case studies of active ETP projects with SOST, survey of 50 recently closed projects with SOST, face-to-face interviews and focus groups with key stakeholders, Delphi survey of consultants, and quantitative analysis…

Essex Community College (ECC) implemented an onsite workplace literacy program for Martin Marietta (MM) employees with the cooperation of United Auto Workers (UAW) Local 738. Assisted by the working committees with representatives from all phases of the project, ECC and MM staff cooperated to develop a recruitment video, brochures, and…

In 1991, a project studied implementation of the American Society for Training and Development's Workplace Basics model. Field testing was conducted in two Virginia industries: Corning Incorporated in Waynesboro and American Safety Razor (ASR) in Verona. Corning had fewer than 100 employees and an 85 percent female work force; it had shifted from…

This report contains findings from a study to examine the impact of Pennsylvania's Customized Job Training (CJT) program upon clients (trainees), business/industry, local education agencies (LEAs), and local communities and the commonwealth. Chapter 1 details study purposes, design, and procedures. Chapter 2 presents a summary description of the…

Training interventions can be evaluated by calculating return on investment (ROI) and cost-benefit analysis. The four-level model proposed by Kirkpatrick is the dominant evaluation model used. Calculating ROI has been a critical issue for trainers and executives, but only a few organizations have implemented the process that is considered as…

This report describes the Productivity Training Project (PTP), a partnership between the University of Southern Colorado and Latino Chamber of Commerce (LCC) of Pueblo. The project provided "new economy skills" training to employees of LCC member businesses and basic skills training to the unemployed or underemployed. The report explains…

These three documents (final performance report, evaluation report, methodology guide) are products of a project through which the Career Advancement Center provided workplace literacy services to two industries in Greenville, South Carolina. The final performance report discusses achievement of objectives, specifically employee assessment,…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…