This book investigates how workers use computers and how they learn the needed skills, based on a study of 140 occupations in which computers are currently used. Its main finding is that relatively few workers need a lot of computer-related training. Chapter 1, the introduction, discusses the rapid growth and spread of computers across a wide…

This guide is intended to help vocational teachers design and implement a cluster program in office occupations (clerical and secretarial, including word processing). The guide suggests teaching ideas for a program aimed at high school students, as well as those wishing to enter community college, university, or apprenticeship programs. To develop…