Purpose: This study aims to examine how university social responsibility (USR) global engagement is influenced, and its impact on service quality and "customer" loyalty. There are four determinants of USR global engagement which are responsible education programs, knowledge management, organizational management and social engagement.…

Purpose: This study examines the impact of organisational agility on the performance of higher education institutions. It also aims to explore the mediating role of various capabilities, namely, service innovation, technology capability, learning capability, and collaborative knowledge creation, in the agility-performance relationship.…

Purpose: A crucial issue in educational management refers to helping teachers reach their full potential and manage their talents. Although managing talent is advised as an essential resource for organizational transformation to maximize performance and to promote a school's knowledge capital increase, Teachers' talent management (TTM) is not an…

Purpose: Amidst the concerns surrounding knowledge sharing, especially in academia, the study attempts to understand its impact on Research output. To deepen our understanding, the study considered the differing impact of age on knowledge sharing and research output through the lens of Continuity Theory and Socioemotional Selectivity Theory.…

Purpose: This paper examines the detrimental effects of perceived knowledge hiding (KH) on loneliness and affective commitment within academic settings. It further investigates the influence of conscientiousness as a moderator. Design/methodology/approach: Using the cross-sectional survey methodology, the proposed moderated mediation model has…

Purpose: Establishing an effective educational system is directly tied to academic leadership, a multifaceted concept that differs from one environment to another. The purpose of this research is to investigate the role of digital leadership (DL) aspects in the enhancement of technical knowledge sharing (KS) and dealing with emotional intelligence…

Purpose: The purpose of this paper is to provide a framework to understand and reflect upon issues, which can help in producing better industry-ready students graduating from business schools. Design/methodology/approach: The paper examines research conducted in the area of knowledge management (KM) and proposes a conceptual framework that can be…

Purpose: Drawing on and theorizing continuous change, the purpose of this paper is to investigate the antecedents of continuous change behavior in schools. Relying on conceptual discussions about organizational change (OC), three sets of variables including context (workload, participatory management, trust), process (knowledge sharing, social…

Purpose: Higher education (HE) institutions create, disseminate, share and exchange knowledge through relationships among people, processes and technologies. Knowledge sharing (KS) in academia enables people within the institute to develop practices which allow them to collect and share what they know. This often leads to actions that improve…

Purpose: The purpose of this paper is to research on knowledge management (KM) in higher education institutions (HEIs) by studying its processes, knowledge creation (KC), knowledge sharing (KS) and knowledge transfer (KT), in Mauritius. Design/methodology/approach: Semi-structured interviews were conducted with senior staff in the main public and…

Purpose: The purpose of this paper is to investigate the role and the scope of knowledge management (KM) in doctoral education, in the emerging knowledge economy (KE) context, and the recommendation of a framework for KM in doctoral education. Design/Methodology/Approach: An extended literature analysis was contacted to elaborate the role and the…

Purpose: The purpose of this paper is to report top management's view of knowledge management in an educational organization. The paper also recognizes the main knowledge-based development areas. The aim of this paper is to bridge a knowledge gap regarding managerial processes that support teachers in their diverse knowledge tasks; gathering,…

Purpose: The purpose of this paper is to investigate factors affecting knowledge sharing among academic staff in universities. Utilizing the theory of reasoned action (TRA) as the underlying research framework, the main objective of this study was threefold. First, was to examine the relationship between attitude, subjective norm, and trust with…

Purpose: The purpose of this paper is to assess leadership learning in a principalship development programme. Design/methodology/approach: This case study adopted Popper's three worlds as an analytical framework to assess leadership learning in a principalship development programme. The unit of assessment of learning is knowledge--more…

Purpose: The environmental challenges of digitalization, globalization, and industrialization, which are growing at a fast pace, require serious attention. As a result, the old structures of the education system established in pre-independent India and in place during most of the twentieth century are now required to undergo drastic changes. The…