This study examines the impact of employees' knowledge and competencies on the development of sustainable businesses through the lens of responsible knowledge management. We conducted a multinomial logistic regression using Flash Eurobarometer data to analyze the relationships among knowledge, competencies, and sustainability-related actions in…

Because employers highlight time, cost, and quality factors in an architect's work environment, it has become essential to emphasize management techniques and the application of required skills in the project design process. The aim of this study is to compare the factors influencing the management of architectural design in both the professional…

Knowledge management (KM) is vital for an organization to succeed in a highly dynamic and competitive world. The purpose of this multiple case study was to explore strategies that managers of small and medium-sized enterprises (SMEs) use to effectively integrate KM into business practices. The study population comprised 5 managers from 2 SMEs…

The objective for this study is to investigate the impact of knowledge externalization on team performance by the study of knowledge articulation and self-reflection. Multiple regression is applied for analysis of the data collected from 401 participants. The findings designate the significant positive relation between knowledge articulation and…

Purpose: This study aims to measure the influence of the barriers present in the knowledge transfer at the sales process, by the franchisor to the franchisee, in language schools in the São Paulo/SP city, Brazil. The theoretical aspects include the transfer of knowledge displayed through communication model and barriers inherent in this process.…

For many firms, particularly those operating in high technology and competitive markets, knowledge is cited as the most important strategic asset to the firm, which significantly drives its survival and success (Grant 1996, Webber 1993). Knowledge management (KM) impacts the firm's ability to develop process features that reduce manufacturing…

Purpose: The aim of this paper is to show how multilinguality is permanently present in organizations in this global world, and how they should take into account the multilingual phenomenon specifically from the perspective of knowledge management in order to gain presence in markets. Design/methodology/approach: The approach followed by the…

Purpose: This paper aims to discuss an integrated paradigm that aligns the measures of knowledge management (KM) performance to attain corporate goals in organisations. It presents the main findings of an exploratory study on the use of the paradigm and the accompanied self-assessment scheme in industrial enterprises in Trinidad and Tobago…

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. Begun in 1968 as the College and University Eleven-Thirty Users' Group…

Purpose: The purpose of this paper is to propose a method for the transfer of knowledge and skills in project management (PM) based on techniques in knowledge management (KM). Design/methodology/approach: The literature contains studies on methods to extract experiential knowledge in PM, but few studies exist that focus on methods to convert…

Purpose: This study aims to explore knowledge management (KM) practice in the "back office" of two English football clubs. Design/methodology/approach: The paper takes the form of a comparative case study of two medium-sized businesses using multi-method data including unstructured interviews, structured questionnaires and document…

The increase in adoption of business process management (BPM) and service oriented architecture (SOA) has created a high demand for qualified professionals with a plethora of skills. However, despite the growing amount of literature available on the topics of BPM and SOA, little research has been conducted around developing a detailed list of…

Goran Radman (GR) joined Microsoft in 1996 and served until Fall 2008 as Microsoft Chairman, Southeast Europe (SEE) and Chairman, East and Central Europe (ECEE). Based in Croatia, where he enjoys sailing the Adriatic coast and islands, he spoke with the authors during 2008 and 2009 about his experience launching Microsoft's commercial presence in…

Leveraging the knowledge of an organization is an ongoing challenge that has given rise to the field of knowledge management. Yet, despite spending enormous sums of organizational resources on Information Technology (IT) systems, executives recognize there is much more knowledge to harvest. Prediction markets are emerging as one tool to help…

This dissertation examines, from a managerial interpretive perspective, how information systems contribute to firms' specific competitive actions and responses, and the resultant impacts upon firm performance. The findings from this research suggest that the answer may well lie within the role of information systems in firms' competitive dynamics…