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Direct linkAndres, Virginia; Heo, Dongcheol – Learning Organization, 2023
Purpose: Complex crises affect tightly coupled systems making them highly unpredictable. This paper aims to determine how organizations learn from their crisis experience shaping their knowledge and transformation trajectory toward and beyond survival. A theoretical framework integrating organizational learning (OL) and knowledge management in…
Descriptors: Organizational Change, Crisis Management, Organizational Learning, Knowledge Management
