Enacted in 2014, the Workforce Innovation and Opportunity Act (WIOA) was designed to increase collaboration among workforce systems at the federal, state, and local levels to integrate the array of programs and services available to job seekers and businesses through American Job Centers (AJCs). WIOA requires the U.S. Department of Labor (DOL) to…

While access to digital devices, the internet, and digital skills training has been uneven in the United States for decades, the COVID-19 pandemic magnified these disparities. More than ever, digital tools are central to performing daily tasks--from completing school assignments and applying for jobs, to reviewing personal health records, and…