Many workforce development training programmes use learning gains as a measure of programme effectiveness. However, research on K-12 education suggests that posttest scores may be influenced by pretesting effects. Pretesting may improve posttest performance by giving learners preknowledge of posttest content. Alternatively, pretesting may enhance…

The best learning and development organizations support business initiatives tactically "and" help drive strategic change. Verizon did just that, earning it the No. 1 spot for the first time on the Training Top 125. Verizon and the other 2012 Top 125 winners continued to invest in training, collectively dedicating a mean of 4.52 percent of their…

Qualitative data were gathered from trainers regarding best practices for supporting training transfer. Using content analysis, findings suggest interventions for bolstering transfer are best carried out in the work context and design/delivery phase, take place after training or during, and involve trainers and supervisors. However, trainers…

The purpose of the literature review is to outline the basic considerations involved in designing and conducting meaningful evaluation of training efforts in work organizations. First to be examined are basic questions in training evaluation strategy: the barriers to conducting evaluation of training efforts, the reasons for conducting such…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

This compilation of the knowledge and experience of 49 training and development professionals is a guide to the most important aspects of training and development (T&D), ranging from the environment in which it operates to detailed suggestions as to how it can be done. Contributors' notes appear first. Part 1 on the world of T&D contains seven…

This book presents detailed guidelines for conducting structured on-the-job training (S-OJT), which is training based on the premise that OJT can be structured and planned so as to produce more predictable and reliable training outcomes. Together, the book's 15 chapters systematically examine the topics of meeting the demand for employee…

The impact of inclusion of literacy and numeracy into Australia's Certificate IV in Assessment and Workplace Training was examined in a case study in New South Wales (NSW). Data were collected through the following activities: interviews with key informants from urban and regional NSW; observations of the delivery of units of competency from the…

The implementation and effectiveness of the inclusion of literacy and numeracy in industry training packages was examined in case studies of three programs in Western Australia. Two were certificate programs in cooking and food and beverage as specified in the hospitality training package, and the third was an aged care program based on the…