This packet contains three papers from a symposium on assessing the learning organization. The first paper, "Relationship between Learning Organization Strategies and Performance Driver Outcomes" (Elwood F. Holton III, Sandra M. Kaiser), reports on a study of a new learning organization assessment instrument that was administered to 440…

A study evaluated the extent to which Employee Development (ED) projects provided increased opportunities for continuing general education and training for employees in Britain. A questionnaire that sought to relate employer involvement in ED to wider issues of workplace culture, personnel, and training policies was sent to 70 firms; 50 percent…

This document contains three papers from a symposium on human resource development (HRD) and performance outcomes. "Going to the Next Level of Growth: Employing Systems Thinking to Make Effective Interventions" (Carol Ann Zulauf, Joseph A. Ilacqua) shows how a systems view enables organizations to find the most effective point for…

This report profiles three workforce organizations across the country--in Colorado, Georgia and New York--and explores the strategies they used to grow their programs locally. The report examines the dilemmas workforce organizations frequently face in meeting not only the needs of their dual customers--job seekers and employers--but also the needs…

This packet contains three papers from a symposium on feedback systems held at a conference on human resource development (HRD). The first paper, "The Role of Feedback in Management Development Training" (K. Peter Kuchinke), reports on a survey-based study that investigated the role of feedback in nine management development training…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

Training interventions can be evaluated by calculating return on investment (ROI) and cost-benefit analysis. The four-level model proposed by Kirkpatrick is the dominant evaluation model used. Calculating ROI has been a critical issue for trainers and executives, but only a few organizations have implemented the process that is considered as…

This document contains four papers from a symposium on cost analysis, evaluation, and feedback in human resource development. "Training Evaluation with 360-Degree Feedback" (Froukje A. Jellema) reports on a quasi-experimental study that examined the effectiveness of 360-degree feedback in evaluating the training received by nurses in a…

A study was conducted to determine what factors of human resource development (HRD) or other learning interventions impede or enhance improved performance. A review of the literature suggested theories of HRD effectiveness, where HRD effectiveness is perceived as the extent to which HRD goals and objectives are achieved. Various authors state that…

These four papers are from a symposium on changing workplaces. "Women Entrepreneurs: Maintaining Business Success through Human Resource Development" (Dominic G. Kamau , Gary N. McLean, Alexander Ardishvili) investigates contributions of human resource development (HRD) to business success and reports the following: (1) women can be…

These four papers are from a symposium on evaluation in human resource development (HRD). "Assessing Organizational Readiness for Learning through Evaluative Inquiry" (Hallie Preskill, Rosalie T. Torres) reviews how evaluative inquiry can facilitate organizational learning; argues HRD evaluation should be reconceptualized as a process…

This document contains four papers on organizational enhancement and human resource development (HRD). "Motivation to Improve Work through Learning in Human Resource Development" (Sharon S. Naquin, Elwood F. Holton III) argues that HRD's traditional conceptualization of motivation should be expanded to incorporate motivation to use…