In an effort to shift the focus of employment programs from unemployment to reemployment, the U.S. Department of Labor (DOL) is funding the development and implementation of a one-stop employment system. The DOL has largely left states free to design their one-stop systems provided programs have these features: (1) universality, (2) customer…

Since the introduction of one-stop employment systems, many states have attempted to merge traditional employment and training services to provide consolidated programs and easier customer access to services. The Workforce Investment Act (WIA), passed in 1998, requires the formation of locally based one-stop service delivery systems to deliver…

Since September 11, 2001, New York City (NYC) has lost over 130,000 jobs, unemployment in the boroughs is around 9% and unemployment benefits have run out for many. NYC has long neglected workforce development, viewing it as a social service to distribute federal funds and train entry workers for dead-end jobs. To create a workforce system from…

This booklet explains how local communities can organize and structure their one-stop centers so that business is viewed as a customer of the system. The introduction provides an overview of the booklet's development and purpose. The following key attributes underpinning a workforce investment system that views business as its customer are…

This document explains how employers can participate in creating a new workforce investment system that is market driven, comprehensive, portable, accountable, customer focused, responsive, flexible, and customized. The guide details immediate and future steps employers can take at the state and local levels to influence the process of creating a…

The impact of one-stop career centers on the U.S. Employment Service (ES) program was examined through case studies of one-stop initiatives in the following states: Georgia; Ohio; California; Iowa; Oregon; Massachusetts; Texas; Utah; and Wisconsin. Of the nine case study states, only Georgia had not begun instituting a one-stop career center…

This Congressional report contains the testimony presented at a hearing to examine the extent to which Temporary Assistance for Needy Families (TANF) work services are being provided through the one-stop career centers established through the Workforce Investment Act and to determine how such linkages are impacting program participants. The oral…

This document presents 22 tools that were developed for use in a five-module training package to assist employment and training service providers comply with the Workforce Investment Act of 1998 and develop a one-stop training and employment services system. Each tool addresses a different aspect of the process of developing a one-stop delivery…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on partnering and…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on building a process for…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It contains the participant workbook, trainer manual, and activity worksheets for a module on collecting and using customer…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on designing a system for the…

Since the Workforce Investment Act (WIA) was enacted in 1998, considerable efforts have been expended at the federal, state, and local levels to effect the transition to the new system mandated by WIA. Several states phased into the new system in July 1999, and all other states followed in mid-2000. Active participation by partner agencies has…

This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on reviewing system-building…

The Workforce Investment Act of 1998 (WIA) was the first significant attempt to retool the nation's workforce development programs since the early 1980s. Titles I-V of the WIA do the following things: (1) establish the purposes, goals and operational framework of a workforce development system designed to increase participants' employment,…