Emergency response services are vital for enhancing public safety by safeguarding the environment, property, and human lives. As frontline members of these services, 9-1-1 dispatchers have a direct impact on response times and the overall effectiveness of emergency operations. However, traditional dispatcher training methods, which rely on…

This document was produced by the authors based on their research for the report "Engaging More Employers in Nationally Recognised Training to Develop Their Workforce. Research Report" (ED616445) and is an added resource for further information. This support document reports on the outcomes of 35 interviews with employers in five…

This case study details microlearning content development, testing, and implementation of the NATO Headquarters Supreme Allied Command Transformation (HQ SACT) e-Learning Networking App (NeNA) conducted by an AECT microlearning consulting team. NeNA was designed to provide microlearning "just-in-time" content, to create socialization…

Youth want workforce policies and programs that reflect their unique needs. If policymakers listen, they will create more inclusive opportunities that benefit communities, local businesses, and youth themselves. Jobs for the Future (JFF) held a series of focus groups with young people ages 16 to 24 focused on their career aspirations and…

The human brain is a byproduct of the natural process of evolution, as is the knowledge it contains. Like other natural resources fit for human consumption, knowledge can be modeled as a physical entity that can be sought after and acquired. In ancient times, knowledge was geographically constrained as a consequence of being a physical entity…

This study attempts to investigate students' learning outcomes in TOEFL preparation class through Mobile Assisted Language Learning (MALL) for Railway Mechanical Technology. The program was designed as a TOEFL preparation class that utilized Google Form, Quizizz, and Kahoot! As game-based learning (MALL platform). It was a case study on the 3rd…

This paper reports on a case study that explores how the integrative model of program planning can be applied to better understand the process of mobile learning efforts in diverse African contexts. The authors discuss how, Scientific Animations Without Borders (SAWBO), a Purdue University-based program, creates educational videos accessible in…

For native and nonnative English speakers, employment increasingly requires proficiency in communication, given its critical role in employees' ability to successfully carry out work-related activities. Although communicating competently is important for employability, survey findings have suggested that employers believe that colleges are not…

Purpose: This paper aims to identify the key competencies managerial coaches have and examine the significant competencies that affect coaching effectiveness in the Malaysian telecommunications industry. Design/Methodology/Approach: The unit of analysis was individual managerial coaches who were working in the Malaysian telecommunications…

In order to explore the rich dynamics of using social media as a tool for learning within higher education classrooms, researchers across three disciplines: education, human resource development (HRD), and marketing, joined forces seeking ways to focus on learning through a retrospective analysis. Three concepts--engagement, community building,…

Purpose: The purpose of this paper is to discuss innovative ways of addressing human resources for health (HRH) shortage in the Pacific, supported by a review of the literature and the Pacific Open Learning Health Network (POLHN), a programme created in response to the Pacific's HRH concern. Design/methodology/approach: A systematic search was…

Even in an industry where rapid change is the status quo, it takes a special kind of company to handle the training challenges posed by a major corporate acquisition and massive product rollout. No one has ever accused Verizon of thinking small-scale when it comes to training initiatives, but over the last year, the telecommunications giant…

Purpose: The purpose of this paper is to describe and analyse what retail and hospitality industry employers want from training and trainers. Design/methodology/approach: The research project was undertaken for Service Skills Australia, the Australian Industry Skills Council that oversees formal training for a range of service industries in…

This report argues that this is a promising time for entrepreneurs and developers to enter the adult learning market. Economic and labor trends are applying unprecedented pressure on policymakers to think differently. Federal, and in turn state, policies are shifting. The adaptation of K-12 and postsecondary education technologies (ed-tech) to the…

The American Association for Adult and Continuing Education (AAACE) was founded in 1982 as the result of a merger between the National Association for Public and Continuing Adult Education (NAPCAE) and the Adult Education Association (AEA). This prestigious association is dedicated to the belief that lifelong learning contributes to human…