This document records testimony from a hearing held to examine on improving outcomes for jobseekers, employers, and taxpayers by strengthening the Workforce Innovation and Opportunity Act (WIOA). Member statements were presented by: (1) Honorable Burgess Owens, Chairman, Subcommittee on Higher Education and Workforce Development; and Honorable…

Dr. Jacobson's analysis of "hard to serve" is well founded, especially from an academic and theoretical perspective, yet the author is left wanting. Is the solution to merely change the language, the terminology of the legislation, or the terminology used by policy makers as well as practitioners? Are these adults hard to serve or ill…

When the COVID-19 pandemic plunged the economy back into recession in early 2020, it laid bare a fragile and profoundly inequitable labor market. The economic expansion that reigned from 2009 through 2019 brought historically low unemployment and inflation but failed to reduce income inequality or arrest the decline in the number of high-quality,…

This qualitative study examines how six Adult Basic Education (ABE) students perceived success in their personal and academic lives. Policy discourses concerning ABE learners offer perspectives on success, and these discourses influence, correspond with, and contradict learners' discourses on success in various ways. However, the organizational…

The Newark Opportunity Youth Network (NOYN) contracted with the John J. Heldrich Center for Workforce Development at Rutgers, The State University of New Jersey to conduct a comprehensive analysis of the youth workforce development system within the state. The study documents how the youth workforce system developed in New Jersey since the federal…

From February to April, New America conducted over 30 interviews with experts, care providers, and union representatives, focusing on three states. This report outlines key considerations for improving care worker job quality through organizing. We also include case studies on care worker organizing in California, Illinois, Washington, and the…

Since the introduction of workplace computers in the 1970s, policymakers have been racing to outpace the workforce demands of the information age. To address concerns, policymakers have promoted an expansion of skills training to help workers keep up in the changing economy. Because the way people learn, work, and live is transforming, so should…

Since it was signed into law, the Workforce Investment and Opportunity Act (WIOA) has been the subject of continuing scrutiny. One commonly shared concern is that the evaluation metrics of the Act (e.g., employment, salary, etc.) may incentivize programs to work with learners who will more readily meet expected outcomes (Pickard, 2016). Others…

High-quality workforce training can help workers get good jobs, improve the efficiency of businesses, and boost productivity in the economy. Unfortunately, the United States supports too little workforce training, and the training it does support too often fails to lead to good jobs or boost productivity. To improve job quality, a range of reforms…

An estimated 339,000 workers were employed in foodservice operations in the nation's elementary and secondary schools. While news stories often focus on so-called "lunch ladies," the school foodservice workforce encompasses employees ranging from front-line cafeteria workers to chefs and food preparation staff to administrators and…

The pandemic has caused a major economic shift for businesses and workers. Countless companies have had to quickly upskill their workers, equipping them with the skills they need to pivot to digital or remote services. As a result, the importance of efficiently and effectively training and onboarding workers with the right skills for the job has…

In today's volatile economy, we can no longer afford to underinvest in America's opportunity youth. The costs of ignoring these young people, who are disconnected from education and out of work, are too high and growing. Building skills and gaining work experience are key to young people's upward mobility, but the pandemic has all but shut off…

Approximately 3.6 million young Americans ages 18-24 are raising children, and another 900,000 in the same age range are non-custodial parents. Even before the COVID-19 pandemic, many young parents faced significant challenges in balancing their jobs and child-rearing responsibilities with efforts to build additional skills and advance in their…

This article explores the efficacy and cost effectiveness of New Labour's skills-based policies to help low paid workers adjust to the pressures generated by globalisation, of which the leading example was Train to Gain (T2G). It also analyses the more general issue of how, why and under what circumstances education, training and skills can help…

In the United States, adult and workforce education (AE) seems to be located, simultaneously, both everywhere and nowhere in particular. Ongoing shifts in national economic demands and changes in requirements for training and education have brought learning in the adult years into the federal public policy arena. Sometimes referred to as lifelong…