Discusses the information technology (IT) staff shortage in higher education, and encourages collaboration between human-resource and information-technology professionals both on college campuses and at the professional-association level. Outlines some human resource development activities currently under consideration within two professional…

These four diagnostic guides, developed as part of the Investing in People Project in Connecticut, Iowa, Kentucky, Washington, and West Virginia, can be used to help states in assessing their current work force and economic development systems and in building more comprehensive, integrated, and effective strategies for improving the work force.…

This handbook describes the methodology of the Investing in People Project, conducted in Connecticut, Iowa, Kentucky, Washington, and West Virginia to help states in assessing their current work force and economic development systems and in building more comprehensive, integrated, and effective strategies for improving the work force. The handbook…

This paper examines why the Airway Science Program, initiated by the Federal Aviation Administration (FAA) to develop college-educated and technically prepared personnel for FAA employment (primarily for air traffic control), has failed to meet its work force goals. Research data were gathered from interviews with Airway Science Program…

When the University System of Georgia (USG) felt the information-technology (IT) staffing squeeze, it ordered a study of IT worker recruitment and retention practices throughout the system and the public and private sectors. What resulted were recommendations that reflect some strategies more familiar in the corporate world than in higher…

The United States Congress's Office of Technology Assessment (OTA) issued a report describing American corporations as "remarkably underdeveloped" when compared with the nation's leading international competitors. The OTA report indicated that training and retraining must be made available to the lower tier of poorly paid, unskilled and…

This paper offers findings from a case study of western Canada's Tourism Learning System (TLS) initiative. TLS aims to facilitate possible adoption of a national tourism learning system, as well as adaptation of development principles to other industries. The tourism industry now accounts for more than 25% of the world's trade and nearly 10% of…

Ben Hill-Irwin Technical Institute and the Georgia Interconnect Association designed and developed jointly a project to provide basic knowledge and practical application skills training. The curriculum included all necessary competencies for a student to graduate as a communications network technician. To compensate for the added expense of…

The challenge of recruiting, retaining, and retraining information technology (IT) staff in colleges and universities affects the entire institution, not just the IT organization. Some of the issues surrounding the projected IT staffing crisis are outlined, and steps campus IT leaders can take to minimize the effect of staff turnover on…

Describes creative responses of six colleges and universities to the information-technology personnel shortage, salary differentials with marketplace, recruitment and retention difficulties, and the need to support institution-wide technology growth. Institutions include: Alamo Community College District (Texas); Texas A&M University; Wake…

In September 1986, a comprehensive labor market survey of Santa Cruz County, California, was conducted by Cabrillo College to assess the employment and training needs of business leaders in the county. Questionnaires mailed to 428 randomly selected businesses and services yielded the following findings: (1) the service and retail industries were…

This book is a tool kit for human resource development (HRD) and training managers, trainers, and administrative assistants in small HRD departments. Part 1 deals with the challenges and opportunities of managing a small HRD department and with planning the strategy. Chapter 1 gives a sense of the workings of small HRD departments. Chapter 2…

American women have always been an integral part of the work force, first on the family farm and later as industrial laborers. In World War II, millions of women went to work only to be sent back home when the men returned. Today, women are in a very different situation. Between 1985 and 2000, 80% of new entrants into the work force are expected…

Major technological changes are occurring primarily in three fields: telecommunications, computer applications, and advanced manufacturing technology. High technology is having a great impact on every aspect of the labor market. Most new jobs will not be in the high technology field, however, and the newly created occupations will not require a…

This document reports on a 2.5 day workshop that trained 23 middle managers from Wisconsin school districts in developing and using information on trends relevant to vocational, technical, and adult education (VTAE) program planning, including trends in technology, the labor market, demographics, and education. A nine-page description covers the…