Many studies have suggested that supervisor performance and employee knowledge of organizational policies are related--that the better supervisors are those who are more sensitive to their communication responsibilities so that they tend to give clear instructions and keep their subordinates properly informed. A study was devised to test this…

"Consultants' Showcase"--a new journal feature designed for trainers seeking outside resources for their training programs--describes a training system for supervisors called PerforMax. It details supervisory lacks and the methods to correct them and to build skills in handling employees. (MF)

Forces affecting the supervisor and supervisors' responses to questionnaires about work systems and management relations are presented, indicating the need for better understanding between managers and supervisors. Action learning programs for supervisors, specifically maintenance supervisors, are proposed. (MF)

Creating a system for successfully supervising and evaluating the entire teaching staff of a school district is a daunting task. An effective system-wide program can only be achieved if the administrators, teachers and the teachers' association understand and attend to the educational, legal, public relations (political), and social-emotional…

The correspondence course in supervision is designed for adults interested in self development who hope either immediately or ultimately to assume supervisory responsibilities. Each of the 10 chapters contains an introduction, a statement of what should be learned from the chapter, written course material in paragraph and outline form, and a…

Describes a process known as behavior modeling, used by more than 300 companies to train managers and supervisors by showing videotapes of company managers effectively motivating others in a variety of situations. Participants rehearse the modeling behavior and apply the skills to the job. Includes an actual model script. (MF)

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with maintaining working relations with organized labor. The following topics are discussed in the individual sections: good personal relations (psychological aspects, wages and job security, a good working environment, techniques for…

This guide, which is intended for new supervisors and managers to use in an independent study setting, deals with the key points of effective management. The following topics are discussed in the individual sections: understanding what a manager is and why managers are appointed; setting objectives and achieving results; planning and controlling…