Millennials, those born between 1981 and 1996, constituted the largest demographic in the United States (U.S.) workforce in the early 2020s. The higher education industry noticed an increase in millennial-aged employee attrition, particularly during and after the peak of the COVID-19 pandemic. Through the semi-structured interviews of 22 current…

Addressing working conditions in higher education is crucial to retaining student affairs professionals. This study explores the current state of working conditions in the field and the influence working conditions have on professionals' turnover intentions. Perceptions of psychological contract fulfillment is a factor that can interact with…

A rise in higher education institution closures prompts creative mergers and acquisitions solutions, resulting in over one hundred higher education institutional mergers in the U.S. this century. The problem addressed in this study is that mergers in higher education are susceptible to higher turnover rates post-merger than pre-merger, as mergers…

In this Dissertation in Practice (DIP), the lived experiences of professional women who have chosen to leave their jobs in higher education in Indiana are explored. The purpose of the qualitative phenomenological study is to communicate the essence of their lived experiences with leadership development in Indiana higher education. The aim is to…

Beyond informing human resources (HR) policies and practices, information gleaned from predictive analytics, visualized via dashboards, can increase awareness and prompt employee and management actions based on identified variables often related to intent to leave and employee wellness. While considerable research, relevant measurements, and tools…

Housing and residence life as a functional area serves as a major entry point for careers in higher education and student affairs. With the majority of annual job postings within entry-level, live-in housing roles, the future of the field may well be predicted in these high-impact, high-turnover positions on college campuses. As these functional…

Turnover and the existing "revolving door" effect is a prevalent aspect of higher education fundraising roles, and retention and recruitment of productive fundraisers and development staff is a challenging task. Although there are several reasons why fundraisers might leave a position (salary, title, location), one area that is a…

The issue of turnover intention and actual turnover is a growing concern worldwide, particularly in the higher education sector. However, little attention has been paid to conducting bibliometric studies to map this phenomenon in the higher education sector. To address this gap, we conducted a bibliometric analysis using science mapping tools to…

Empirical evidence increasingly suggests that supervisors' support significantly impacts employees' commitment to change and possibly diminishes their turnover intention. This study, conducted at a government university in Oman, investigated a mediated-effects model of leadership support and faculty turnover intention. The model proposes…

Fundraising for higher education institutions continues to increase in importance. Relatedly, turnover among major gift officers may negatively impact institutional fundraising performance. This study investigated if burnout, perceived investment in employee development, employee alumni status of their employing institution, the current receipt of…

This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

Purpose: This study aims to investigate the relationship between talent management, organizational commitment and turnover intention. The moderating role of gender and experience in relationships was explored. Design/methodology/approach: A conceptual model was developed, and relationships were studied by collecting data from 392 faculty members…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…

Student activities are an important part of the student life experience on college campuses (Barham & Winston, 2006). Student activities professionals are key to helping students become, and stay, engaged during their educational experience (Komives, 2019). While student activities staff provide care and support, the staff themselves are not…

Workplace mentorship for aspiring leaders has been shown to improve job satisfaction and performance by providing opportunities for professional advancement. To date, few published studies have explored mentorship for college and university professional staff, with such staff defined as higher education employees who are not faculty or classified…