Discusses the importance of new employee orientation programs to make a strong positive impression of the employer, resulting in employee success and retention. Describes the design and development of an intranet orientation program continuously available for staff with a wide range of educational and computer experiences that uses a modular…

This module on staff retention is intended to show the direct link between problems in staff recruitment and retention and level of job satisfaction in hospitality settings. The material is presented in a self-instructional format in four sections. At the beginning of each section is a statement of the objectives that will be achieved as a result…