To demonstrate effectiveness, writing centers collect quantitative and/or qualitative information about and from the students who use their services. A broader understanding of effectiveness requires us to consider both direct measures of writing quality and why some students do not use the writing center. This mixed-methods research followed one…

This paper details the culmination of a large, multi-year study on the effects of an interactive computer laboratory component in a large liberal arts math course at a state university. After several semesters of piloting these laboratory activities in the course, one of two sections, taught by the same senior instructor, was randomly selected to…